Terms of Service

Last Updated: January 28, 2026

Welcome to Metisshop. These Terms of Service describe the rules and conditions governing your access to and use of our website, products, and services. By browsing our website, placing an order, or otherwise interacting with our online store, you agree to comply with these terms. If you do not agree with any part of these Terms of Service, please discontinue use of the website.

Our goal is to provide a secure, transparent, and enjoyable shopping experience for every customer. These terms are intended to explain the responsibilities of both Metisshop and our customers while using our online store.

Acceptance of Terms

By accessing or using this website, you confirm that you have read, understood, and accepted these Terms of Service. These terms apply to all visitors, customers, and anyone who accesses or uses our website.

If you purchase products from Metisshop, you also agree to follow any additional policies published on our website that relate to shipping, returns, refunds, privacy, or other customer services.

Your continued use of the website after updates to these terms constitutes your acceptance of those changes.

Website Use

You may use this website solely for lawful personal shopping purposes. You agree to use the website responsibly and in a manner that does not interfere with its operation or negatively affect other visitors.

While we strive to maintain uninterrupted access, we cannot guarantee that the website will always be available or free from technical interruptions, maintenance periods, or unexpected service disruptions.

We reserve the right to modify, suspend, or discontinue any feature, product offering, or portion of the website at any time without prior notice.

Orders

Submitting an order through our website represents an offer to purchase the selected products. All orders are subject to review and acceptance.

After an order is placed, you will receive an order confirmation acknowledging receipt of your purchase request. This confirmation does not guarantee acceptance of the order.

We reserve the right to decline, limit, or cancel orders when necessary, including situations involving product availability, payment verification, pricing inaccuracies, suspected fraudulent activity, duplicate transactions, or other operational concerns.

Customers are responsible for providing complete and accurate billing and shipping information during checkout.

Pricing

All prices displayed on the website are listed in the applicable currency shown during checkout and are subject to change without prior notice.

Although we make every effort to ensure pricing accuracy, occasional typographical errors or technical issues may occur. If an incorrect price is identified before shipment, we reserve the right to cancel the affected order and notify the customer accordingly.

Promotional pricing, discounts, or limited-time offers may begin or end without advance notice unless otherwise stated.

Payments

Metisshop currently accepts the following payment methods:

• PayPal
• Venmo

Payment must be successfully authorized before an order enters the fulfillment process. If payment authorization fails or cannot be completed, your order may be delayed or canceled.

To help protect customers, payment information is processed through secure payment providers. We do not encourage customers to send payment information through email or other unsecured communication channels.

Shipping

Orders are generally processed within one business day after successful payment confirmation.

Standard shipping typically requires approximately two to six business days after dispatch. Shipping costs, delivery estimates, and additional shipping information are presented during checkout and described in our Shipping & Delivery Policy.

Delivery estimates are provided as good-faith approximations and may vary because of carrier operations, weather conditions, holidays, or other circumstances beyond our control.

Customers are responsible for ensuring that the shipping address entered during checkout is complete and accurate.

Returns

Eligible products may be returned within thirty days of delivery in accordance with our Return & Refund Policy.

Returned merchandise should be submitted in accordance with our published return requirements. Returned items are inspected before refunds are approved.

Approved refunds are generally processed within ten business days following successful inspection. We do not charge a restocking fee for approved returns.

Customers should review our Return & Refund Policy for complete details regarding eligibility, procedures, and refund processing.

Intellectual Property

All content available on this website, including but not limited to text, graphics, logos, photographs, product descriptions, icons, page layouts, designs, and other original materials, is owned by or licensed to Metisshop.

You may access and view website content solely for personal, non-commercial use. No portion of the website may be copied, reproduced, distributed, modified, republished, transmitted, or otherwise exploited without prior written authorization.

Unauthorized use of our content may result in appropriate action to protect our intellectual property rights.

Prohibited Conduct

When using our website, you agree not to:

• Provide false or misleading information.
• Attempt unauthorized access to our systems.
• Interfere with website functionality or security.
• Use automated tools to collect website content without permission.
• Upload harmful software or malicious code.
• Violate the rights of other users or third parties.
• Use the website for unlawful or fraudulent purposes.

Violation of these terms may result in suspension or permanent restriction of access to the website.

Disclaimer

The information, products, and services provided through this website are offered on an "as available" basis. While we work diligently to maintain accurate product information and reliable service, we cannot guarantee that every description, image, or piece of information will always be completely free from errors.

Product colors and appearance may vary slightly depending on screen settings, lighting conditions, and individual device displays.

We reserve the right to correct inaccuracies, update product information, or modify website content whenever necessary.

Limitation of Liability

To the fullest extent permitted by applicable requirements, Metisshop shall not be responsible for indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Our responsibility, when applicable, shall generally be limited to the amount paid for the product giving rise to the claim.

Nothing contained in these Terms of Service is intended to limit any rights that cannot legally be limited.

Termination

We reserve the right to suspend, restrict, or terminate access to the website if we reasonably believe that a user has violated these Terms of Service, engaged in fraudulent activity, attempted unauthorized access, or otherwise acted in a manner that could harm our business, customers, or website.

Termination of access does not affect any rights or obligations that arose before the termination date.

Changes

Metisshop may revise these Terms of Service periodically to reflect changes in our business practices, website functionality, or customer services.

Updated versions will become effective immediately upon publication on this page unless otherwise indicated. We encourage customers to review these terms periodically to remain informed of any changes.

Contact Us

If you have questions regarding these Terms of Service or require clarification about any provision contained in this document, please contact our customer support team.