Privacy Policy
Last Updated: March 13, 2025
At Metisshop, we respect the privacy of our customers and are committed to protecting personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or make a purchase from our store.
Our online store offers women's fashion products including jumpsuits with belts, dresses, kimonos, and skirts. When you interact with our website, certain information may be collected to help us provide services, improve the shopping experience, and process orders efficiently.
By accessing or using the Metisshop website, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect several types of information when you interact with our website, including information that you provide directly and information collected automatically through website usage.
Information you provide directly may include:
- Name and contact details
- Shipping and billing address
- Email address
- Order details and purchase history
- Customer support communications
Information collected automatically may include:
- IP address
- Browser type and device information
- Website usage data
- Pages viewed and interaction data
2. How We Use Your Information
The information we collect is used to operate and improve our services. Specifically, we may use your information for the following purposes:
- Processing and fulfilling customer orders
- Providing order confirmations and shipping updates
- Responding to customer service inquiries
- Improving website functionality and user experience
- Preventing fraudulent or unauthorized transactions
We only use personal information for legitimate business purposes related to operating and maintaining our online store.
3. Order and Payment Information
When you make a purchase on our website, payment information may be processed through secure third-party payment providers. Metisshop does not store or directly process sensitive payment card information on its servers.
Payment processing partners may collect and store information in accordance with their own privacy policies and security standards.
4. Sharing of Information
Metisshop does not sell or rent personal information to third parties. However, information may be shared with trusted service providers when necessary to operate our business.
These service providers may include:
- Shipping and logistics partners
- Payment processing providers
- Website hosting and technology service providers
- Customer service platforms
These partners are authorized to use personal information only as necessary to provide services on behalf of Metisshop.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience and collect information about website usage. Cookies are small files stored on a user's device that allow websites to recognize returning visitors.
Cookies may be used for purposes such as:
- Maintaining website functionality
- Remembering user preferences
- Analyzing website traffic and performance
Users may choose to disable cookies through their browser settings, although doing so may affect certain website features.
6. Data Security
Metisshop takes reasonable security measures to protect personal information from unauthorized access, misuse, or disclosure. Our website uses industry-standard technologies designed to safeguard customer information during online transactions.
While we strive to protect personal data, no method of internet transmission or electronic storage is completely secure.
7. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by Metisshop. We are not responsible for the privacy practices or content of those external websites.
Users are encouraged to review the privacy policies of any third-party websites they visit.
8. Children's Privacy
The Metisshop website is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children.
If we become aware that personal information from a child has been collected without appropriate consent, steps will be taken to remove such information from our records.
9. Updates to This Privacy Policy
Metisshop may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Any updates will be posted on this page with a revised effective date.
Customers are encouraged to review this policy periodically to stay informed about how we protect personal information.
10. Contact Information
If you have questions about this Privacy Policy or how your information is handled, please contact our customer support team.
| Customer Support Information | Details |
|---|---|
| Store | Metisshop |
| Address | 2519 Platinum Chase Dr, Rosharon, TX 77583, United States |
| support@metisshop.com | |
| Support Hours | Monday–Saturday, 8:00 AM–7:00 PM EST |
11. Policy Updates
Metisshop reserves the right to update this Privacy Policy at any time in order to reflect operational changes or improvements to customer service procedures.
Any updates will be posted on this page along with a revised effective date.