DMCA Policy
Last Updated: March 13, 2025
Metisshop respects the intellectual property rights of others and expects users of our website to do the same. In accordance with the Digital Millennium Copyright Act (DMCA), this policy outlines the procedures for submitting claims of copyright infringement related to content appearing on the Metisshop website.
If you believe that any material available on our website infringes upon your copyright, you may submit a formal notification so that we can review the matter and take appropriate action where necessary.
1. Copyright Protection
All content available on the Metisshop website, including but not limited to text, graphics, logos, product descriptions, images, website design, and other materials, may be protected by copyright and other intellectual property laws.
Unauthorized copying, reproduction, distribution, or use of any protected content without proper authorization may violate applicable copyright laws.
2. Filing a DMCA Takedown Notice
If you believe that your copyrighted work has been used on the Metisshop website in a way that constitutes copyright infringement, you may submit a written DMCA notification containing the following information:
- Your full legal name and contact information
- A description of the copyrighted work that you claim has been infringed
- The exact URL or location on the website where the alleged infringing material appears
- A statement that you believe in good faith that the disputed use is not authorized by the copyright owner, its agent, or the law
- A statement that the information in your notification is accurate
- A statement that you are the copyright owner or authorized to act on behalf of the copyright owner
Providing complete and accurate information helps us review claims more efficiently.
3. Review of Claims
Once a DMCA notice is received, Metisshop will review the claim and assess the information provided. If necessary, we may remove or disable access to the disputed content while the claim is being evaluated.
We reserve the right to request additional information from the claimant if needed to verify the validity of the request.
4. Counter-Notification
If you believe that content removed from the website as a result of a DMCA notice was removed in error or misidentification, you may submit a counter-notification requesting that the material be restored.
A counter-notification should include sufficient information explaining why the material should not have been removed and confirming that the information provided is accurate.
5. Repeat Infringement
Metisshop may terminate access to the website or restrict services for users who repeatedly violate intellectual property rights or submit abusive claims.
6. Contact Information for DMCA Notices
If you need to submit a DMCA notice or have questions regarding copyright concerns, please contact our designated contact using the information below.
| DMCA Contact Information | Details |
|---|---|
| Store | Metisshop |
| Address | 2519 Platinum Chase Dr, Rosharon, TX 77583, United States |
| support@metisshop.com | |
| Support Hours | Monday–Saturday, 8:00 AM–7:00 PM EST |
7. Policy Updates
Metisshop reserves the right to update this DMCA Policy at any time in order to reflect operational changes or improvements to customer service procedures.
Any updates will be posted on this page along with a revised effective date.